Weekend Supervisor – Hazlemere

What will I be doing?

To work with the Shop Manager, Assistant Manager and volunteer team to engage support for FNHC from the local community, maximise sales and profits, and actively promote Gift Aid and the Hospice Lottery.

In the absence of other staff, work with the volunteers and take responsibility for managing the shop, and at all times positively promote and support the aims of the Charity.

You will have responsibility for:

• To support the Shop Manager and Assistant Manager to deliver an excellent retail
  offer for the local community.
• Work at the shop on weekends, and additional days as required including occasional planned absence of Shop Manager & Assistant Manager (days off and holiday cover) and sickness absence whenever possible.
• Assist in achieving agreed income targets – sales, Gift Aid and Hospice Lottery
• Ensure that a standard of excellence is maintained at all times with regard to customer
  service.
• At all times, safeguard the Charity’s reputation by working in a professional manner and personifying FNHC values.

About You

• Experience of working as part of a team in charity or fashion retail.
• Experience of working to achieve sales targets in a customer facing environment.
• Physically fit and able to lift and carry large quantities of donations of stock, waste and
  recycling on a daily basis. Please note, this shop is over two floors, so there is a
  requirement to carry stock up and down stairs on a regular basis.
• Demonstrable positive, solution-focused, ‘can-do’ attitude.

• Applicants for this role need to be aged 18 or over. This role involves the supervision of volunteers, and in order to adhere to our safeguarding policies, all staff employed by FNHC Shops need to be over 18.

About Us

In joining our friendly, positive and ambitious retail team, you’ll be rewarded with an interesting role, a competitive salary, a supportive culture that encourages a healthy work-life balance.

Ultimately you will be raising money to support the best hospice care for local people.

So if you want a career that also makes a difference in your community, we’d love to hear from you!

For You

• Workplace pension – up to 6% ER contribution
• 105.5 hours annual leave (which is the equivalent of five weeks holiday plus statutory
  holidays)
• Generous company sick pay allowance
• Employee Assistance Programme incl counselling
• Free access to Smart Health & well-being services (including online GP)
• Life assurance policy

How to Apply

Please read the full job description and requirements here and send your CV or our application form together with a covering letter explaining your suitability for the role to recruitment@fnhospice.org.uk