Shop Manager – Marlow

This is an exciting, new position at our Marlow shop. You can make a real difference to people in your local community by joining the Florence Nightingale Hospice Charity Retail Team as well as making your mark in charity retail. 

Our shops are the face of the Charity, seeing supporters and raising vital funds to support local patients and their families, every single day on high streets, retail parks, and a farm all across Buckinghamshire and its borders.

We have a fabulous opportunity for you to bring your enthusiasm and love for fashion to an ethical and sustainable industry at our Marlow shop.

What will I be doing?

You’ll lead and manage the staff and volunteer team to engage support for the Charity from the local community, maximise sales and profit, and actively promote Gift Aid and the Hospice Lottery.

You will have responsibility for:

• To work closely and collaboratively with the Assistant Manager and volunteer team to deliver an excellent retail offer for the local community. 
• Lead the team of staff and volunteers to achieve agreed income targets – sales, Gift Aid and Hospice Lottery.   
• Support the recruitment, induction, training and retention of volunteers, promoting a happy and productive working environment for the volunteers.  
• Line management responsibility for the Assistant Manager, providing effective support, training and personal development.

About You

• Experience of managing a team in charity or fashion retail.
• Demonstrable experience of leading a team to achieve sales targets in a customer facing retail environment.
• Experience of working with volunteers, and able to work positively with people of all abilities
• Highly motivated and driven with a keen interest in donated product. This role will involve a significant level of stock management.
• Demonstrable positive, solution-focused, ‘can-do’ attitude. 

About Us

In joining our friendly, positive and ambitious retail team, you’ll be rewarded with an interesting role, a competitive salary, a supportive culture that encourages a healthy work-life balance.

Ultimately you will be raising money to support the best hospice care for local people.

So if you want a career that also makes a difference in your community, we’d love to hear from you!

For You

• Workplace pension – 5% ER contribution (with an option to increase to 6%)
• 26 days annual leave plus statutory holidays (increasing by a day a year up to 5 years service)
• Generous company sick pay allowance
• Enhanced maternity/paternity/adoption leave
• Access to Smart Health services, including GP Online 24/7
• Employee Assistance Programme
• Life Assurance equivalent to 3x salary
• Membership of the Blue Light scheme, offering a wide range of discounts.

How to Apply

Please read the full job description and requirements here and send your CV or our application form together with a covering letter explaining your suitability for the role to recruitment@fnhospice.org.uk