Multi-site Relief Manager

Location; The Multi-site Relief Manager’s role will involve providing shop cover/support in any of the FNHC Shops across Buckinghamshire.
Hours; 24 hours a week (3 days per week). This role will require regular weekend working. Hours up to full time would be considered.
Salary: £16,553.99 (based on 24 hours a week)
Closing date: Friday 31st May 2024. Candidates are encouraged to apply promptly as we will withdraw the advert when we have sufficient suitable candidates to shortlist for interview.

You can make a real difference to people in your local community by joining the Florence Nightingale Hospice Charity Retail Team.

Our shops are the face of the Charity, seeing supporters and raising vital funds to support local patients and their families, every single day on high streets, retail parks, and a farm all across Buckinghamshire and its borders.

We have a fabulous opportunity for you to bring your enthusiasm and love for fashion to an ethical and sustainable industry as our Multi-site Relief Manager.

What will I be doing?

You’ll provide flexible cover for any of the FNHC shops in the absence of, or working alongside, the Shop Manager or Assistant Manager. You’ll also help engage support for the Charity from the local community, maximise sales and profit, and actively promote Gift Aid and the Hospice Lottery.

You will have responsibility for:

  • Providing management cover for vacancies; planned absence (days off/annual leave); unexpected absence (sickness); or additional support, in any of the FNHC shops as required. 
  • To work as part of the Retail team to deliver an excellent retail offer for the local community of each FNHC shop.
  • Assist in achieving agreed income targets – sales, Gift Aid and Hospice Lottery.
  • Support the recruitment, induction, training and retention of volunteers, promoting a happy and productive working environment for the volunteers.  

About You

  • Experience of supervising a team in charity retail environment.
  • Experience of working as part of a team to achieve sales targets in a customer facing retail environment.
  • Experience of working with volunteers, and able to work positively with people of all abilities.
  • Highly motivated, with a keen interest in donated product
  • Enthusiasm for working collaboratively with others.
  • Demonstrable positive, solution-focused, ‘can-do’ attitude. 

About Us

In joining our friendly, positive and ambitious retail team, you’ll be rewarded with an interesting role, a competitive salary, a supportive culture that encourages a healthy work-life balance.

Ultimately you will be raising money to support the best hospice care for local people.

So if you want a career that also makes a difference in your community, we’d love to hear from you!

For You

  •  Workplace pension – up to 6% ER contribution.

  • 163 hours annual leave (which is the equivalent of five weeks holiday plus statutory holidays).

  • Generous company sick pay allowance.

  • Employee Assistance Programme & Smart Health well-being services.

How to Apply

Please read the full job description and requirements here and send your CV or our application form together with a covering letter explaining your suitability for the role to

Florence Nightingale Hospice Charity is committed to being an inclusive employer and we welcome applications from all parts of the community, especially those in underrepresented groups.

“Every day is completely different. You never know what you will unwrap in donations and never know what customers you are going to get through the door. There is so much flexibility to your day, with sorting, steaming, pricing and making the shop look great.”
Charity shop assistant manager
Sophie, Assistant Manager, Haddenham
Working at Florence
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To find out more:

01296 429975

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